Contact Us

Our team here at Birdcagesusa.com is highly rated in the industry for a reason: We care about birds and their owners. We are here to help you regardless of what type of help you need. We are truly the parrot and parrot cage experts and can help you make the best decision for your bird and the area you plan to keep your bird's cage.

Our expert staff will help guide you through all of the most commonly asked questions when making a purchasing decision.

We understand that you have a special bond with your pet that can last for decades and that making a decision on the perfect enclosure for them is very important. If we are not available via phone, you can leave a message below and we will respond via email within 24 hours!

Our crew has spent countless hours sorting through all the top brands and models to provide you with the perfect selection of options to choose from. Whether you decide to contact us or not you can shop with confidence knowing that the information on our site is trustworthy, up to date, and expertly written.

We pride ourselves on providing you with the most pleasurable shopping experience in the industry. Please don't hesitate to contact us if we can assist you in any way. You can reach us via  email us at info@birdcagesusa.com.

Frequently Asked Questions:

How fast do you ship out? 

Usually within 1-2 business days.

 

When will I receive tracking for my order? 

As soon as your package ships out.

 

How long will my order take to arrive? 

Usually between 3-10 business days depending on which shipping method you paid for. If your item is a special order or on backorder it may take longer. We will contact you and let you know if that’s the case.

 

Which courier will deliver my package? 

We ship via UPS, Fedex and USPS. It usually depends on the size of your package.

 

If something is out of stock can I back order or special order it? 

Yes! Please contact us by phone to place your order.

 

Do you offer free shipping? 

Yes, we offer free shipping on all orders except international orders or orders shipped outside the continental 48 USA.

 

Do you ship internationally? 

At this time we don't offer international shipping directly through the website because each order requires a special shipping price quote. If you live outside the continental USA please call us or write us to get a shipping price quote.

 

 

If you have a question that isn't covered here, feel free to write us below, contact by email, or click the live chat button during normal business hours.

Our bird cage experts are on hand if you need them, whichever way you contact us.